Refund policy

Returns & Exchanges

We want you to love your Wahjee chappals. If something isn't right, you can request a return or exchange within 7 days of receiving your order.

Eligibility

• The item must be unworn, clean, and in its original packaging.
• Please share your order number when you contact us.
• Chappals that have been worn outdoors, or altered, cannot be returned.

Size Exchanges

If the size doesn't fit, we'll exchange it for another size, subject to availability. Please check our Size Guide before ordering, or message us on WhatsApp and we'll help you choose the right size.

Damaged or Wrong Items

If your order arrives damaged, or you receive the wrong item, contact us within 48 hours of delivery with photos. We'll replace it at no extra cost.

How to Request a Return or Exchange

Message us on WhatsApp at +92 330 9993577 or email wahidkhanrw@gmail.com with your order number and the reason. Please don't send items back without contacting us first.

Return address:
Office No. 05, Agha Siraj Complex, M.A. Jinnah Road, Quetta 87300, Pakistan

Refunds

Once we receive and inspect the item, we'll confirm your refund. For Cash on Delivery orders, refunds are sent by bank transfer, JazzCash or Easypaisa within 7 working days. For card payments, the refund goes back to the original card.

Non-Returnable Items

Items bought on sale, and custom or made-to-order pieces, cannot be returned unless they arrive damaged or incorrect.